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Last updated: January 2024

Agreement to Terms

By accessing or using the crater-beam website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not access our website or use our services.

Description of Services

crater-beam provides card protection advisory and monitoring services designed to help individuals safeguard their bank cards from fraud and unauthorised use. Our services include transaction monitoring, alert notifications, security assessments, and fraud recovery assistance.

Our services are advisory in nature. We do not have direct access to your bank accounts or the ability to manage your cards. We work alongside the security measures provided by your financial institution.

Eligibility

To use our services, you must be at least 18 years of age and a resident of the United Kingdom. By using our services, you represent and warrant that you meet these eligibility requirements.

Account Registration

When you register for our services, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

Service Limitations

While we strive to provide effective card protection services, we cannot guarantee:

Our services complement but do not replace the security measures and protections offered by your bank or card issuer.

Fees and Payment

Service fees are as stated on our website at the time of purchase. Subscription fees are billed in advance on a monthly basis. All fees are in British Pounds (GBP) and are subject to applicable taxes.

You authorise us to charge your selected payment method for all applicable fees. If payment cannot be processed, we may suspend or terminate your access to our services.

Cancellation and Refunds

You may cancel your subscription at any time with 30 days written notice. Upon cancellation, your access to paid services will continue until the end of your current billing period. Refunds are not provided for partial billing periods.

One-time services such as consultations and fraud recovery assistance are non-refundable once work has commenced.

User Responsibilities

As a user of our services, you agree to:

Prohibited Uses

You may not use our services:

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of crater-beam or its licensors and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, crater-beam shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless crater-beam, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of material changes that affect your subscription.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We may revise these Terms of Use at any time by posting the updated version on this page. Your continued use of our services after such changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.

Contact Information

If you have any questions about these Terms of Use, please contact us:

crater-beam
47 Finsbury Square
London, EC2A 1PQ
United Kingdom

Email: [email protected]