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Get in Touch

We're here to answer your questions and help you find the right protection plan. Reach out through any of the methods below or complete the enquiry form.

Office Address

47 Finsbury Square
London, EC2A 1PQ
United Kingdom

Working Hours

Monday - Friday: 9:00 - 18:00
Saturday: 10:00 - 14:00
Sunday: Closed

Response Time

We aim to respond to all enquiries within one working day.

Send Us an Enquiry

By submitting this form, you agree to our Privacy Policy and consent to being contacted regarding your enquiry.

Before You Contact Us

Here are answers to some common questions

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How long does setup take?

Most clients are fully onboarded within 48 hours of selecting their plan.

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What payment methods do you accept?

We accept all major debit and credit cards, as well as direct debit for subscriptions.

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Is my information secure?

All data is encrypted and stored in compliance with UK data protection regulations.

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Can I cancel anytime?

Yes, subscription services can be cancelled at any time with 30 days notice.

crater-beam provides card protection advisory and monitoring services within the United Kingdom. All enquiries are handled in accordance with our Privacy Policy and data protection obligations under UK law. Response times may vary during peak periods or outside of normal working hours. We do not provide emergency services; if you believe you are currently experiencing card fraud, please contact your bank immediately. crater-beam does not have direct access to your bank accounts and cannot freeze or manage your cards on your behalf. Our role is to monitor, alert, and advise.